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BCBST Employee
Credit Union

1 Cameron Hill
Chattanooga, TN 37402
Phone: (423) 535-6103
Fax: (423) 535-4801
To report a lost or stolen ATM/Debit card call:
1-800-264-5578.
Email Us

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Privacy & Security
Privacy Policy Web Security

Privacy Policy

At the BCBST Employee Credit Union, your privacy is a top priority. Below describes how we protect the privacy of your personal information.

The BCBST Employee Credit Union collects nonpublic personal information about you from the following:

We may disclose all of the information we collect, as described above, as permitted by law.

Parties who receive information from us:

We may disclose nonpublic personal information about you to the following types of third parties:

We do not disclose nonpublic personal information about our members and former members to anyone, except as permitted by law.

The BCBST Employee Credit Union restricts access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain security standards and procedures that conform to industry practices.

If you have any questions, please write to us at:

BCBST Employee Credit Union
1 Cameron Hill Circle
Chattanooga, TN 37402

Website Security

Electronic Privacy and Security
BCBST Employee Credit Union has security measures in place to protect the loss, misuse and alteration of the information within our Website. Visitors to our Website will remain anonymous unless you choose to provide personal information by submitting forms or applications contained within this site. The personal information you provide will be used discretely and solely for the use of the BCBST Employee Credit Union to better serve its members.

Information is sent to us via e-mail may be vulnerable as is any other e-mail message traveling via the Internet. Due to this risk, we do not ask for highly-sensitive information such as credit card, account, or social security numbers to be sent to us by e-mail. If you do not wish to provide information online, you may call us at (423) 535-6103 , or fax us at (423) 535-4801 . This site does not use cookies.

Collecting User Information
Our Web server collects standard, non-identifying information about our Website visitors such as the date, time, Web page visited, and IP address. We may also collect e-mail addresses of those who communicate with us via e-mail. This information is used to compile statistics and aggregate information on the usage of our Website. We use this information to improve the content of our Website, and to better serve our customers through special marketing and service programs. This information will only be used internally by the BCBST Employee Credit Union and we will not share this information with other organizations. We do not compile, buy, sell, rent or trade customer e-mail lists. We do not make the e-mail addresses of those who access our Website available to others.

BCBST Employee Credit Union will NEVER ask its members to provide sensitive information such as credit card, account, or social security numbers by e-mail. If you receive an e-mail that appears to be sent from BCBST Employee Credit Union asking for this or any other personal information, please do not respond to it but report it to the credit union immediately. You may be the victim of a "phishing" attempt. Phishing is a fraudulent attempt to acquire personal information such as credit card numbers, social security numbers, and website logins. These attacks typically impersonate a trusted organization through the use of falsified emails and websites.


ęCopyright 2013 BCBST Employee Credit Union All rights reserved.



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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.